Refund policy
Refund & Return Policy
We understand that buying products online can sometimes lead to dissatisfaction. That’s why we offer a 14-day return policy on most of our products. Here’s everything you need to know:
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Return Process: If you’re not satisfied, contact us at support@heyproteins.com within 14 days, and we’ll guide you through the return process. Please ensure the product is unused and in its original packaging.
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Exchanges: If your product is defective or damaged, we’ll gladly offer an exchange.
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Refunds: Refunds will be issued once we receive your return. You’ll receive your money back to your original payment method within 10 business days.
If you have any questions, feel free to reach out to our customer service team at support@heyproteins.com.